Returns & Refund Policy

01 The Ownify Return Cycle

We ensure a transparent timeline for every return processed in Ghana.

You have 3 days to drop off the item.

Reverse to Quality Check in Tema within 3-4 business days.

Technical inspection within 1-3 business days.

Refund follows successful quality check.

For health and safety reasons, we accept returns on all products EXCEPT the following categories:

If the product has a warranty, please contact us for a tax invoice and visit the nearest authorized service center.

Important: Remove all passwords and delete personal data from electronic items before returning to avoid rejection.

Change of Mind: Returns are not accepted if the factory seal is opened.
Wrong Items: Notify us within 48 hours of receipt.
Large Items: Refrigerators and freezers can only be returned by contacting us directly.
No Exchanges: We do not offer exchange services; please return and place a new order.

Phone: 0200860792

Email: ownify@ownifyglobal.com