Account Deletion
Effective Date: 8 September 2026
You can request deletion of your Ownify account and associated personal data at any time. Follow the steps below to submit your request securely.
How to delete your account
If you can sign in, open Account, choose Delete Account, and confirm the request. This is the fastest way to verify that the request belongs to you.
If you cannot sign in, email ownify@ownifyglobal.com from the email address connected to your Ownify account. Include "Account deletion request" in the subject and provide your full name and account email address. We may request additional information to verify ownership before processing the request.
What happens after a request
We will review and process a verified deletion request within a reasonable period. Your account access, profile information, saved preferences, wishlist data, and other personal account data will be deleted or anonymized where applicable.
Some records may be retained where required by law, for fraud prevention, payment reconciliation, dispute handling, tax, or legitimate business recordkeeping. Retained records will not be used for ordinary account activity and will be deleted when the retention requirement ends.
Deleting your account is permanent. You may lose access to order history, saved items, affiliate activity, vendor information, and other account features.
Need help?
For questions about account deletion or personal data, contact ownify@ownifyglobal.com or call +233200860792. Do not send passwords, payment card numbers, or other sensitive authentication information by email.